About Shipping

Notice of Shipping Rate Revision to All Countries and Resumption of Small Packet Service for US, Canada, UK, France, and Germany

Effective October 1, 2023, Japan Post's international postage rates will increase.
In accordance with this change in postage rates, we will also change the rates for parcels shipped by Japan Post.
In addition, Japan Post's Small Packet service for US, Canada, UK, France, and Germany has been resumed.
We will accept Small Packet shipments.
There will be no change in shipping fees for FedEx.
Thank you for your understanding.

The following table shows the countries where our products are available for delivery.
If you are located in a country not listed and would like to purchase our products, please contact us at the following address
onetwothreeroom@gmail.com

---- Shipping and delivery methods ----

We ship by Japan Post Small Packet and FedEx.
FedEx offers a "FedEx Combine 2 Order" service that allows you to combine two orders.
Small packets cannot be combined.

About "FedEx Combine 2 Order
Please select "⚪︎⚪︎ FedEx Combine 2 Order ⚪︎⚪︎⚪︎⚪︎" when you place your first order.
Within 24 hours, we will issue a free shipping coupon that can be used for the second order.
Your first order will be held in our store until your second or subsequent orders.
You will need to use the free coupon on your second and subsequent orders.
If you change your mind and want to ship your order the first time, please email us.
In that case, the free shipping coupon will be invalid.

Japan Post Small Packet is without tracking and insurance.
We can add tracking and guarantee (up to 6000 yen) for +500 yen.
Please select this option at checkout.

EU and UK residents may be subject to VAT and fees; Canada may be subject to HST or GST and fees.
Payment of taxes is the responsibility of the customer.